Accessibility Statement

Accessibility Statement

Effective Date: June 30, 2026
 | 
Last Updated: June 30, 2026

Our Commitment to Accessibility

Our Tool Crib (“we,” “us,” or “our”) is committed to
ensuring that OurToolCrib.com is accessible to all users, including individuals with
disabilities. We believe that every customer—regardless of ability—deserves
a dignified, independent, and equivalent experience when shopping our catalog of
77,000+ professional tools.

We strive to make our website perceivable, operable, understandable, and robust for
users who rely on assistive technologies such as screen readers, keyboard-only
navigation, switch access devices, magnification software, and alternative input methods.
Our accessibility work is ongoing, and we treat it as a continuous part of how we build
and improve our site.

Conformance Status

Our Tool Crib targets conformance with the
Web Content Accessibility Guidelines (WCAG)
2.1 at Level AA,
published by the World Wide Web Consortium (W3C). WCAG defines requirements for
making web content more accessible to people with disabilities.

Our current conformance status is:
aiming to conform to
WCAG 2.1 Level AA. This means that
some parts of the website may not yet fully meet the standard, and we are actively working to identify and remediate gaps

Note regarding independent audit:
[[PLACEHOLDER: HAS A THIRD-PARTY ACCESSIBILITY AUDIT BEEN COMPLETED?
If YES: “Our website has been evaluated by [Name of Auditor] against WCAG
[Version + Level] as of [Date of Audit].”
If NO (default): “Our website has not yet undergone a formal third-party
accessibility audit. We conduct internal reviews and testing with assistive
technologies and are working toward a comprehensive independent evaluation.”]]

Ongoing Accessibility Efforts

Accessibility at Our Tool Crib is not a one-time project—it is a standing
commitment embedded in our site development and content practices. Our ongoing efforts
include:

  • Regular internal reviews of new and updated pages for accessibility barriers;
  • Testing with common assistive technologies, including screen readers and keyboard-only
    navigation;
  • Training content contributors on accessible writing and image description practices;
  • Working toward a formal third-party accessibility evaluation; and
  • Reviewing and updating this statement as our accessibility posture evolves.

We recognize that accessibility improvement is iterative, and we are committed to making
measurable progress on a continuing basis.

Third-Party and Manufacturer-Supplied Content

Some content on OurToolCrib.com is supplied by third-party vendors or sourced directly
from tool manufacturers, including product descriptions, specification sheets, images,
embedded videos, and other digital assets. We do not always have direct control over the
accessibility of this third-party content.

While we endeavor to work with our vendors and partners to improve the accessibility of
third-party content, we cannot guarantee that all such content fully meets our
accessibility targets. We welcome your feedback if you encounter a barrier related to
third-party content so that we can flag it to the appropriate supplier and, where
possible, provide an accessible alternative.

Feedback and Reporting an Accessibility Barrier

We want to hear from you. If you experience an accessibility barrier on OurToolCrib.com,
have difficulty accessing any part of our site or completing a transaction, or would like
to request content in an alternative accessible format, please contact us:

When you contact us, please describe the specific barrier you encountered, the web page
or feature involved, and the assistive technology or browser you were using (if known).
This information helps us reproduce and address the issue as efficiently as possible.

We are committed to responding to accessibility feedback promptly. Upon receiving your
message, we will acknowledge it within
two business days and work
toward a substantive resolution or accommodation. We will not leave you without a path
to the information or product you are seeking.

Alternative Ways to Access Products and Place Orders

If any part of OurToolCrib.com presents a barrier that prevents you from browsing
our catalog, obtaining product information, or completing a purchase, we can assist you
directly. Our customer support team is available to:

  • Provide product information, specifications, and availability by email;
  • Accept and process orders on your behalf via email assistance;
  • Relay accessible versions of product documentation when available from manufacturers;
    and
  • Accommodate any other reasonable request to ensure you can complete your transaction
    with us.

To use any of these alternatives, please contact us at
support@ourtoolcrib.com during
business hours (Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time).
No customer should be unable to shop with Our Tool Crib because of an accessibility
barrier on our site.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may have
the right to contact the U.S. Department of Justice (ADA Information Line:
1-800-514-0301 | TTY: 1-800-514-0383) or, depending on your state of residence, a
relevant state civil rights or consumer protection agency. We encourage you to contact
us first so that we have the opportunity to address your concern directly.

Effective Date and Updates

This Accessibility Statement was first published on
June 30, 2026 and was last reviewed and updated on
June 30, 2026. We review this statement at least
annually and update it when material changes are made to our accessibility program,
conformance status, or contact information.